Privacy Policy

1. Information We Collect

Double i Digital ("Double i Digital," "we," "us," or "our") may collect information you provide directly when you visit our website, submit a form or survey, request information, book a call, communicate with us, or otherwise interact with our services.

This may include:

• Your name and business name;
• Email address and telephone number;
• Website or brand URL;
• Information about your business, marketing needs, advertising activity, budget, or goals;
• Information you provide when scheduling a consultation or communicating with us; and
• Other information you voluntarily choose to provide.

We may also automatically receive certain technical information when you use our website, such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, and information about how you interact with the site.

2. How We Use Information

We may use information we collect to:

• Respond to inquiries and requests;
• Determine whether our services are a fit for your business;
• Schedule and manage consultations and calls;
• Provide, administer, and improve our services;
• Communicate with you about services, appointments, inquiries, or account matters;
• Send marketing communications where permitted by law and consistent with your choices;
• Understand website usage, measure advertising and marketing performance, and improve our website;
• Prevent fraud, abuse, unauthorized access, and other security issues;
• Comply with legal obligations and respond to lawful requests; and
• Carry out other purposes disclosed to you at the time information is collected or otherwise permitted by law.

3. How We Share Information

We do not treat your information as a public resource. We may share information with service providers and business partners that help us operate our website and business, such as providers for website hosting, customer relationship management, scheduling, forms and surveys, email and text communications, analytics, advertising, payment processing, or other business operations.

These providers may process information on our behalf and may have their own privacy policies and terms. We may also disclose information when reasonably necessary to comply with law, legal process, government requests, protect our rights or property, investigate fraud or security issues, or protect the safety of our users or others.

If Double i Digital is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information for money in the ordinary sense of the term. However, certain advertising or analytics technologies may be treated as "sale," "sharing," or targeted advertising under particular state privacy laws. Where required, we will provide the disclosures and choices required by applicable law.

4. Cookies & Tracking Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, remember preferences, understand traffic, measure advertising, and improve website performance.

Some advertising and analytics providers may use these technologies to associate activity on our website with information collected elsewhere. Your browser may provide controls for blocking or deleting cookies. Certain browsers and privacy tools may also allow you to send preference signals. The availability and effect of these controls varies by browser, device, and applicable law.

5. Email, Calls & Text Messages

If you provide your contact information and request information from us, we may contact you by email or telephone regarding your inquiry, appointment, or services. Where required by law, marketing communications will be sent only with the required consent.

If you separately opt in to receive marketing text messages, message and data rates may apply and message frequency may vary. You may opt out of marketing texts by replying STOP or by using another opt-out method we provide. Revoking marketing consent does not necessarily stop non-marketing communications that are necessary to respond to a request, provide a service, or otherwise communicate with you about an existing business relationship.

For commercial email, you may unsubscribe using the instructions included in the message. We may retain suppression or opt-out information so that we can honor your request.

6. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights regarding personal information we maintain about you. These rights may include the right to request access to, correction of, deletion of, or information about the processing of your personal information, and the right to opt out of certain forms of targeted advertising, sale, or sharing where those rights apply.

Residents of certain states, including California, may have additional rights under applicable state privacy laws. We will not discriminate against you for exercising privacy rights that apply to you.

To submit a privacy request, contact us using the information at the bottom of this page. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.

If you are a California resident and applicable California law gives you a right to opt out of the sale or sharing of personal information, you may contact us to make that request. We will process the request as required by applicable law.

7. Security & Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests. Retention periods may vary depending on the type of information and the reason it was collected.

8. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, booking tools, social media platforms, advertising platforms, or other services. We do not control the privacy practices of third parties. When you leave our website or interact with a third-party service, that third party's privacy policy and terms may apply.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. When we update it, we will change the "Last Updated" date above. Your continued use of the website after an update means you have been provided notice of the updated policy.