Terms of Use

1. Acceptance of These Terms

These Terms of Use ("Terms") govern your access to and use of the Double i Digital website and related online materials. By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.

These Terms apply to website visitors and prospective clients. If you become a client, your signed proposal, service agreement, statement of work, order form, or other written agreement with Double i Digital may contain additional or different terms. If there is a conflict, the applicable written client agreement controls for the services covered by that agreement.

2. Website and Services

Double i Digital provides marketing and growth services, which may include paid media, paid search, paid social, lead generation, email marketing, analytics, attribution, growth strategy, advertising, and related services.

Information on this website is provided for general informational and marketing purposes. Nothing on the website creates a client relationship, agency relationship, partnership, joint venture, fiduciary relationship, or other professional relationship until the parties enter into an applicable written agreement.

We may change, suspend, or discontinue any portion of the website or its content at any time without notice.

3. Guarantee and Results

Any performance guarantee offered by Double i Digital applies only if and to the extent that the guarantee is expressly included in a written agreement between Double i Digital and the applicable client.

Where the website states that the program is designed to produce 30 new patients in 90 days and that the client stops paying if the number is not reached, that statement describes the written offer presented on the applicable landing page. The exact eligibility requirements, measurement rules, start date, client responsibilities, exclusions, and remedy are controlled by the applicable written agreement.

Marketing results depend on many factors outside Double i Digital's control, including market conditions, advertising platforms, budget, offer quality, pricing, sales processes, staffing, lead response time, scheduling, attendance, client implementation, competition, and platform policies. Except for an express written guarantee, no specific revenue, lead, patient, return-on-ad-spend, or other result is promised.

4. Eligibility and Client Responsibilities

You agree to provide accurate and current information when using the website or requesting services. If you become a client, you are responsible for providing timely access, approvals, information, creative assets, advertising accounts, websites, customer relationship management systems, scheduling systems, and other materials reasonably required to perform the services.

You are responsible for your own business operations, licenses, professional obligations, advertising claims, pricing, promotions, customer communications, and compliance with laws and regulations applicable to your business. You should not provide Double i Digital with information that you are not authorized to provide.

If your business operates in a regulated industry, including healthcare or aesthetics, you remain responsible for complying with applicable privacy, advertising, consumer protection, professional licensing, and other requirements. Do not submit patient medical information through this public website.

5. Intellectual Property

The website and its content, including text, graphics, logos, photographs, videos, designs, code, layouts, trademarks, service marks, and other materials, are owned by or licensed to Double i Digital and are protected by applicable intellectual property laws.

You may view the website for its intended purpose. You may not copy, reproduce, republish, distribute, modify, create derivative works from, sell, license, scrape, or commercially exploit website content without prior written permission, except where applicable law expressly permits otherwise.

Nothing in these Terms transfers ownership of Double i Digital's intellectual property to you. Ownership and usage rights for client-specific deliverables are governed by the applicable written client agreement.

6. Third-Party Platforms and Services

Our services and website may rely on third-party platforms such as advertising networks, analytics providers, customer relationship management systems, scheduling tools, email platforms, hosting providers, social networks, and other technology services.

Third-party platforms are independently operated and may change their policies, algorithms, features, availability, pricing, or requirements. Double i Digital does not control third-party platforms and is not responsible for their acts, omissions, outages, policy changes, account suspensions, or performance.

7. Communications

By submitting your contact information, you agree that Double i Digital may contact you regarding your inquiry or requested services. Marketing email and text communications are subject to applicable law and any consent you provide.

If you opt in to marketing text messages, you may opt out by replying STOP or by following the instructions provided in the message. Message and data rates may apply. Consent to receive marketing messages is not a condition of purchasing services.

8. Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW. DOUBLE I DIGITAL DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THAT THE WEBSITE WILL BE AVAILABLE, SECURE, ACCURATE, OR ERROR-FREE.

We do not warrant that any website content, marketing recommendation, example, testimonial, projection, estimate, or result will apply to your particular business or circumstances.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOUBLE I DIGITAL AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF DOUBLE I DIGITAL ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO DOUBLE I DIGITAL FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, limitations apply only to the extent permitted by law.

10. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Double i Digital and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from your unlawful use of the website, your violation of these Terms, your violation of another person's rights, or information or materials you provide that you were not authorized to provide.

11. Termination

We may restrict or terminate access to the website if we reasonably believe that you have violated these Terms, applicable law, or the rights of others. Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law, will survive.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except to the extent federal law or mandatory laws of another jurisdiction apply.

Any dispute relating to these Terms or your use of the website will be brought in a court of competent jurisdiction located in Tennessee, unless applicable law requires otherwise. You agree to the jurisdiction and venue of those courts to the extent permitted by law.

13. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the website after updated Terms are posted constitutes your acceptance of the updated Terms to the extent permitted by law.

14. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. These Terms, together with any policies expressly incorporated into them and any applicable written client agreement, constitute the agreement governing your use of the website.